I’d Blush if I Could …
Join me while I dive into issues of gender and artificial intelligence on this podcast episode. I review the UNESCO report, I’d Blush if I Could …
Healthcare that Cares
On the Leading with Health podcast, as well as in written posts, I explore ways to create a stronger, more responsive healthcare system.
The Opposite of Compassion in Healthcare
The opposite of compassion in healthcare is disbelieving or devaluing the patient’s experience. In this podcast episode, I explore the impact of disbelief …
Emotions are like photographic film
Emotions are like photographic film. At our most vulnerable, we receive impressions to form a picture. And we can use this to help our patients feel safe …
40 Seconds of Compassion
An article advocating “40 seconds of compassion” in patient interactions is missing the bigger picture …
What Healthcare Providers Can Learn from Marketers
Healthcare providers can learn a lot from marketers. Get the scoop here …
The Million-Dollar Healthcare Question No One is Asking
The million-dollar healthcare question provides a framework for rebuilding our healthcare system in a way that actually works. Find out what it is …