Healthcare that Cares
NOTE: Leading with Health ended production June 2022. All episodes are still available on your favorite podcast app.
So I Went Blind for 3 Days …
I lost my sight for 3 days and wound up seeing a wonderful side of our healthcare system – a side I wish we heard more about!
What to Do about COVID Anti-Vaxxers
A recent study shows that COVID anti-vaxxers are not all the same – and they may not even be anti-vaxxers …
How to Connect Despite Very Different Viewpoints
Healthcare and politics both suffer from not knowing how to connect. But marketing research skills can help bridge the divide …
Will the Future Be about Creating Surprises?
Personalization algorithms provide curated experiences based on what we’ve done in the past. But in the future, will we prefer surprises?
Is Your Marketing Ethical?
If you worry about sounding salesy, here’s how to make sure marketing for your healthcare company is always ethical …
Embracing Our Flaws
In this episode, I explore new approaches to helping people radicalized by extremist ideologies and why embracing our flaws is so important …
Building Bridges against the Odds
Can we forge true bonds of humanity across the political divide, while sidestepping false calls for unity? That’s the question of our time …
Hierarchies are a Failed System. Let’s Build Something Better.
Given the recent attempted coup in the U.S., I wanted to get some things off my chest about social hierarchies …
Why Health System CEOs Won’t Reply to Your Emails
Ever sent out an email and heard only crickets? Here I explain why health system CEOs won’t reply to your emails and what to do differently …
How Marketing Can Help You Make a Difference in People’s Lives
For all company founders who know they could really make a difference in people’s lives – if only they got in front of the right person …
How to Grow Your Healthcare Business on a Shoestring Budget
Wondering how to grow your healthcare business? Discover a simple method to get started – even on a tiny budget!
How to Connect with Hospital Decision-Makers
Find out the two mistakes entrepreneurs typically make when trying to connect with hospital decision-makers – and what you should do instead ..
On Hope and Powerlessness
The only way to navigate 2020 is to get real with what you are feeling, so in this episode I explore feelings of hope and powerlessness …
We Need to Talk about Marketing in Healthcare. It’s More Important than You Think.
Marketing in healthcare plays a bigger role than we like to think. In this episode, I explore how to use marketing for good, not evil …
Life Without Distractions
There are gifts that come from a life without distractions. Find out what they are and why you need to pay attention to all that bubbles to the surface this year …
I Went to a BLM Rally
If we want to create an equitable healthcare system, we need to create an equitable society. So I went to a BLM rally and I learned a lot about my town …
To Heck with Building Patient Trust
Are we asking the right questions when we talk about building patient trust? Maybe we need to talk, instead, about what we can do to make patients feel safe …
Let’s Talk Emotional Triggers
What are the right and wrong ways to deal with emotional triggers? How do they play out in our society? That’s what I explore in this episode …
7 Red Flags that Show Your White Privilege
Here are 7 red flags that can help you see your white privilege. Learn how you can be a better ally to your Black friends and colleagues …
7 Red Flags of White Privilege
Discover red flags white people can watch out for in learning to address their privilege. Plus some great new resources to check out …
Conversations on White Privilege
Join me on this episode of Leading with Health as I explore having conversations about white privilege in white spaces …
Tackling My White Privilege
Racism underlies the worst health disparities in our country. It is up to white people to fix this problem so here I explore my own white privilege …
A Call to Go Inward
In this episode of Leading with Health, I explore why turning inward increases our ability to understand ourselves and connect with others …
COVID-19 – We’ll Get Through This
I’ve worked from home for years so, in this episode, I give some tips to help you navigate working from home during the COVID-19 crisis …
A Better Way to Implement Healthcare Technology
A better way to implement healthcare technology is by leading with what we value. Tune into this episode of Leading with Health to find out how …
You’re right to be frustrated with our medical system.
In this episode of Leading with Health, I give into a rant about how much effort it takes to get good care in our healthcare system …
Healthcare Can Learn a Lot from Marketing
Healthcare can learn a lot from marketing. Building trust is just one example that I explore on this episode of Leading with Health …
Do We Value Treatment over Care?
Do we value treatment over care? That’s the question I explore in this episode of Leading with Health. Find out about what we really value …
Your Patient Got Defensive. Here’s What’s Going On.
Learn what’s going on when patients get defensive or disengaged. And find out why you need to listen on multiple levels …
In 2020: Resolve to Be Kind to Yourself
In this episode, I dive into the importance of compassion and love towards yourself, so you have the reserves to have compassion and love for others …
Where is the Time for Care in Healthcare?
Our healthcare system is all about rush, so in this episode I talk about what it means that we don’t allow time for caring in our healthcare system …
Needs vs. Wants in Healthcare Marketing
What are the roles for consumerization in healthcare and healthcare marketing? How does the drive to make a profit impact patient care? Find out here …
The High Stakes of Bias in Healthcare Technology
Technology is not neutral and that can have disastrous consequences in healthcare. So in this episode I explore the risks of bias in healthcare technology …
Holy Disconnect, Batman!
In this episode, I explore how we disconnect from ourselves and how that impacts society. I also share why successful businesses market via connection …
The Ugly Truth of Imposter Syndrome
In this episode, an article starts me off on a tangent tackling workplace harassment and leads to an exploration of Imposter Syndrome …
Freedom and Access to Healthcare
Access to healthcare is based on a punitive model that intentionally limits availability. Find out more in this episode of Leading with Health …
Mass Shootings: #ThisIsOurLane
In this episode, I explore the societal implications of mass shootings, suicide, domestic violence and violence against healthcare workers …
Is Positivity a Good Thing?
Are we so sure that a positive mental attitude is the right goal? What is the line between being “positive” and being “real”?
The Future of Healthcare Tech
What is the future of healthcare tech? Will healthcare technology help us connect with ourselves and one another, or will it foster more disconnection? In this episode, I explore the complexities of nascent healthcare technology …
Media Portrayals of Women in STEM
In this episode, I explore the fascinating and horrifying data pouring out of the Geena Davis Institute on Gender in Media about women in STEM …
Patient Trust: Building and Breaking It
Patient trust is hard to build and easy to break. In this episode, I explore what goes into creating trust between patients and providers …
Cliques and Bullies in Healthcare
Cliques and bullies in healthcare are a scourge that needs to be addressed. In this episode, I talk about my own experience with healthcare cliques …
How Do Our Perceptions Shape Healthcare?
For good or ill, we base our decisions on our perceptions, which can even alter the course of our lives. So how does that affect us in the healthcare world?
Individual vs. Community Health
On this episode, I explore what it means to focus on community health within a society that is focused so strongly on the individual …
On Newborn Genomes and Insect Eggs
This episode explores how our viewpoint affects what we focus on & what we see. Join me on a winding path from newborn screening to insect egg evolution …
I Call BS on “Negative” Emotions
There is no such thing as ‘negative” emotions. In fact, you can use emotional expression to reduce chronic pain. Find out more in this podcast episode ….
Doctors with Disabilities
What do we feel when a medical professional is disabled? In this episode, I explore our healthcare system’s attitudes towards doctors with disabilities …
I’d Blush if I Could …
Join me while I dive into issues of gender and artificial intelligence on this podcast episode. I review the UNESCO report, I’d Blush if I Could …
The Opposite of Compassion in Healthcare
The opposite of compassion in healthcare is disbelieving or devaluing the patient’s experience. In this podcast episode, I explore the impact of disbelief …
Emotions are like photographic film
Emotions are like photographic film. At our most vulnerable, we receive impressions to form a picture. And we can use this to help our patients feel safe …
40 Seconds of Compassion
An article advocating “40 seconds of compassion” in patient interactions is missing the bigger picture …
What Healthcare Providers Can Learn from Marketers
Healthcare providers can learn a lot from marketers. Get the scoop here …
The Million-Dollar Healthcare Question No One is Asking
The million-dollar healthcare question provides a framework for rebuilding our healthcare system in a way that actually works. Find out what it is …